Clinical Lead and Tireless Advocate for Clinical Governance

By 11th December 2023News

Who is Rachel?

Since our founding in 2014, Empowering U has provided a clear commitment to clinical governance and client safety as paramount. Working closely with our complex care team, Rachel tirelessly advocates for these values. We are proud to have her as our Clinical Lead and tireless advocate for clinical governance and safety.

Rachel graduated from the University of Lincoln with a First Class BSc (Hons) in Adult Nursing, Adult Health Nurse/ Nursing and soon went on to work for the NHS as a Registered Nurse, with a clear focus on care planning, inpatient care, and adult nursing. Following this, she joined Empowering U in February 2022 as a Registered Nurse. After going from success to success, in August 2022 Empowering U decided to offer the role of Clinical Lead to Rachel.

As Clinical Lead, Rachel works tireless and by example to ensure our care provision follows best practices in clinical governance and safety; and that our clients receive the highest quality of care. She is passionate about improving client outcomes, and her dedication is evident in the hard work she puts in every day.

What do our team say?

Rachel has had an immensely positive impact on our service and the lives of our patients, and we couldn’t be prouder to have her as part of our team,” mentions Andrew Williams, Divisional Director at our East Midlands Branch.

She brings an unwavering commitment to excellence in patient care and safety. Her tireless efforts in implementing and monitoring our clinical governance processes have ensured that our service adheres to the highest standards. With her keen attention to detail, Rachel consistently identifies areas for improvement and works diligently to enhance our procedures.

Rachel’s support for Empowering U Clinical Governance Procedures

A primary responsibility of Rachel’s is to oversee our Clinical Governance procedures. Whether it is ensuring we are meeting local and national regulatory requirements, ensuring we have robust policies and procedures in place to mitigate risk, or working with various care teams to ensure our policies and processes are aligned with our company goals, Rachel will be there to supervise.

Rachel is a tireless advocate for patient safety and encourages transparency between staff. If there are concerns about safety, Rachel ensures our team feel comfortable about raising these concerns. Thanks to the help of Rachel, we are proud to have a culture of openness and transparency. She is also committed to ensuring staff have the training and education they need to deliver safe care, and she supports staff in their professional development.

As Clinical Lead, I feel incredibly grateful and empowered to provide a positive impact on the care provision and patient care at Empowering U,” comments Rachel Cox, Clinical Lead.

Rachel adds, “I am truly grateful for the opportunities to lead, mentor, and support the incredible team at Empowering U. Together, we champion patient safety, promote a culture of compassion, and continuously strive for excellence. Knowing that our collective efforts positively impact the well-being of our patients is the ultimate reward.

Her tireless efforts have not gone unnoticed! Her colleagues admire her passion for her work, commitment, and thoroughness to making a difference in the lives of our patients. Rachel is an extremely valuable asset to the team, and we are very lucky to call her our Clinical Lead and tireless advocate for clinical governance and safety!